Server Information

DNS information

IP addresses for network setup


DNS information for domain registrations

DNS1.cyberannex.com 104.255.52.11
DNS2.cyberannex.com 104.255.52.12

Mail server information

Incoming mail server (POP3 or IMAP)

mail.cyberannex.com
SSL supported on port 995 for POP3S, port 993 for IMAPS

Outgoing mail server (SMTP)

smtp.cyberannex.com
For SMTP authentication, use SSL/TLS encryption and port 587.

MX records

If your domain's DNS and email are hosted at CyberAnnex, we have your MX records automatically set up.

If you are providing DNS service on your own (not using CyberAnnex's DNS service), please contact us before adding any MX records using our mail server. Otherwise, you will lose inbound mail.

Telnet/SSH server information

cyberannex.com

 

FTP information

FTP server for UNIX Web Hosting

FTP or secure FTP (SFTP) to cyberannex.com with the username and password provided to you.

Then use the change directory (CD) command to go to /home/www/sitename -- or specify this as your initial path in your FTP client. It is not possible to browse to this directory.

FTP server for Windows Web Hosting

FTP to ftp.cyberannex.com with the username and password provided to you. Secure FTP (SFTP) is not supported.

Then use the change directory (CD) command to go to \sitename -- or specify this as your initial path in your FTP client.

FTP server for personal home pages

FTP or secure FTP (SFTP) to cyberannex.com with the username and password provided to you. 

Then use the change directory (CD) command to go to public_html -- or specify ~/public_html as your initial path in your FTP client.